We can help you to improve your service and better understand your customers’ and service users’ needs with our Mystery Shopping style service.
Customer Service Reviews are where someone experiences your service with staff thinking they are one of their usual customers. Mystery shoppers perform specific tasks such as asking questions, registering complaints, purchasing a product or behaving in a certain way, and then provide detailed feedback about their experiences.
Our focus is to use Customer Experience reviews to ensure your services support all members of the community and ensure staff understand how to support hidden and hard to reach individuals.
The People’s Partnership
By working with volunteers who are Carers, people with disabilities and long-term health conditions as well as individuals from the protected characteristics, the People’s Partnership can assess how your organisation impacts on their lives and feedback.
Connect your business with people who have lived experience and understand how best to support them.
Every-One Annual General Meeting 2019More
Don't forget to get your nominations in for the 2019 Lincolnshire Care Awards. The deadline is the 30th September 2019.More
GETTING THE PEOPLE YOU SUPPORT INVOLVED WITH HISTORY & ECOLOGY ON YOUR AREA!More
The Lincolnshire Strategic Co-production Network share their thoughts on what co-production.More
The 2019 Lincolnshire Care Awards have launched and we’re delighted to be co-sponsoring the ‘Caring Together Award’ with Lincolnshire County Council for the second year...More
We’re delighted to announce that STARDUST are hosting a ball on Friday 12th July. This will be their main fundraising event for the...More
On Thursday 25thApril, Carers FIRST and Every-One are putting on an informative breakfast event where you can find out how to become a more carer...More
We are delighted to announce that we are one of the chosen charities who will be working with Positive Networking throughout 2019.More
From Thursday 9th August 2018, the access times for our Oasis service will change to Monday, Wednesday and Friday between 9am and 5pm.More
Join our workshop exploring co-production in health and social careMore